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Privacy Policy

Version: 2026-01-27

Last updated: 21 May 2026

1. Introduction

The Chess Tournament Management System (Chess-Venue) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our platform.

2. Information We Collect

2.1. Information You Provide

When you register and use the platform, we may collect:

  • Full name
  • Email address
  • Identifiers (ESO ID, FIDE ID)
  • Chess rating (ELO/FIDE rating)
  • Tournament participation details
  • Other information you choose to share

2.2. Information Collected Automatically

When you use the platform, we may automatically collect:

  • IP address
  • Browser type and operating system
  • Pages you visit
  • Date and time of access
  • Platform usage data

3. How We Use Information

We use the information we collect for:

  • Providing and improving our services
  • Managing tournament registrations
  • Communicating about tournaments and updates
  • Exporting data for pairing software
  • Identifying and resolving technical issues
  • Providing user support
  • Complying with legal obligations
  • Protecting rights and security

4. Sharing of Information

We do not sell, rent or distribute your personal information to third parties, except in the following cases:

4.1. Tournament Organisers

Tournament organisers have access to participant data for the purpose of managing the tournament. This data includes:

  • Full name
  • Identifiers (ESO ID, FIDE ID)
  • Chess rating
  • Registration details

4.2. Legal Obligations

We may disclose information if required by law, court order or government request.

4.3. Protection of Rights

We may disclose information to protect the rights, property or safety of Chess-Venue, our users or others.

5. Data Storage

Your data is stored on secure servers. We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.

Your data is retained for as long as necessary for the purposes described in this policy, unless the law requires or permits a longer retention period.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us to:

  • Remember your preferences
  • Keep you signed in
  • Analyse platform usage
  • Improve our services

You can manage cookie preferences through your browser settings.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Receive your data in a structured format
  • Object: Object to the processing of your data
  • Withdraw consent: Withdraw your consent at any time

How to Exercise Your Rights

You can exercise your rights in the following ways:

Your requests will be processed within 30 days in accordance with GDPR. For any other request, contact us at ballaskleon@gmail.com

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of data in transit
  • Access only by authorised personnel
  • Regular security assessments
  • Backups and recovery systems

Despite the measures we take, no method of transmitting or storing data is 100% secure. We cannot guarantee the absolute security of your data.

9. Links to Other Websites

Our platform may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.

10. Children

Our platform is not intended for children under 16. We do not knowingly collect personal data from children under 16 without parental or guardian consent. If we discover that we have collected data from a child without proper consent, we will take steps to delete that data.

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be announced via the platform or by email. We recommend that you check this page periodically to stay informed about how your data is protected.

12. Contact

If you have questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, you can contact us:

Email: ballaskleon@gmail.com

You also have the right to lodge a complaint with the Data Protection Authority if you believe that the processing of your personal data violates the GDPR.

13. Consent

By using our platform, you accept this Privacy Policy and consent to the processing of your personal data as described in this policy.